MARKET INFORMATION

Privacy notice

What information the marketplace uses, what becomes public and how to raise a privacy request.

Version 2026-09-12

Who is responsible

The operator of LokoKat Marketplace is responsible for account, platform messaging and seller-verification information. Independent sellers and employers are responsible for information they separately collect and use for transactions or recruitment. The operator and privacy contact are identified in the contact details below.

Information we use

We use account names, email addresses, protected passwords, country and sign-in information; seller business details and chosen public contact information; listing text, prices, specifications and photos; messages between participants; identity-review applications and outcomes; and security and moderation records. For guests, we use an IP address to estimate the country and show local listings. A published business pin includes its location and the time it was added. Security records may include IP addresses, request details and timestamps.

Purposes and legal grounds

Account, listing and messaging information supports the service you request. Security and moderation records help protect users and investigate abuse. Identity documents support an optional seller-approval request; a submission requires an explicit acknowledgement. Public contact details and business pins are published only when the seller chooses to publish them. Depending on the activity and applicable law, processing relies on performance of a contract, legitimate interests, consent or legal obligations. An upload acknowledgement is not a blanket waiver of privacy rights.

Public and private information

Business profiles, listings, approval status and contacts and map pins deliberately published by sellers are public and may be indexed by search engines. Registration email addresses and ID photos are private. Messages are available only to their participants. Messages are not end-to-end encrypted and may be accessed by authorized service personnel when necessary for security, support or legal obligations. Marketplace administrators do not routinely have access to private conversations.

Identity documents and photographs

Front and back ID photos are required for seller approval. They are protected, kept private and available only to authorized reviewers. Reviews of documents and access to them are recorded. Product photos are public and are processed to improve safe, efficient display. Do not include unrelated people or sensitive information in public photos. Keep ID text readable and do not send identity documents in chat.

Sharing and external services

Trusted hosting, file-storage, email and location services may process limited information needed to operate LokoKat. We may use a visitor’s IP address to estimate their country and show nearby listings. Location results may be kept briefly to improve performance. Opening a map or a seller contact option may connect you to another service governed by its own terms. We do not currently use third-party advertising or analytics trackers. We may disclose information where required by law or necessary to address fraud and safety incidents. Map providers receive the connection information ordinarily sent by your browser; public search maps use approximate seller locations.

Retention and deletion

Account deletion is available through Account settings and administrator review. Once confirmed, the account, seller profile and location, listings, uploaded product and ID photos, job postings, worker profile, saved items and searches, authored reviews and reports, sign-in sessions and reset links are removed. Associated conversations and application updates are removed for both participants. If part of the deletion cannot be completed immediately, it remains pending and is retried. Verification photos are otherwise retained while the account exists. A deletion receipt containing only a reference and dates is retained for 90 days. LokoKat may delay deletion for a documented legal, safety or dispute-related reason and will explain the decision.

Your choices and requests

You can edit your seller profile and listings, remove a business pin, choose whether to publish external contact details and make your worker profile private. You may request access to your personal information, correction or deletion and withdraw consent where processing relies on it. Other rights, including objection, restriction or portability, apply where provided by applicable law. Contact the privacy address below from your registered email where possible, explaining your request. We may ask for proportionate evidence to verify your identity; never send passwords or an ID in ordinary email. We will explain any lawful reason that prevents all or part of a request from being fulfilled. You can complain to the relevant data protection authority. Removing content cannot guarantee removal of copies already held by other people or search engines.

Children and changes

Accounts are intended for adults aged 18 or older. Tell the operator if a child’s information has been submitted. This notice will be updated when the service, providers or processing arrangements change.

Activity status

If activity sharing is enabled, we record your latest activity time and a short-lived active indicator while you use the signed-in website. People who share a conversation with you can see Active now or Last seen; it is not shown on your public profile. You can switch activity sharing off in Account settings; doing so clears the stored activity time and stops further presence updates until enabled again. Activity is hidden between accounts with an active block. Active now is approximate and does not prove someone is reading a message. Background or idle tabs stop extending active status.

Message status

We record whether a message has been saved, delivered to a signed-in browser and read internally so your inbox can track unread messages. You can switch read-receipt sharing off in Account settings. This hides your read status from the sender. Messages first read while sharing is off are not later marked read to the sender when sharing is turned back on. Delivery indicators may still appear. Blocking prevents new delivery or read acknowledgements to the other account while the block is active. Previously displayed information cannot be removed from copies another person has kept.

Jobs and worker profiles

Employers publish job details, company names, work locations, requirements and any disclosed pay. Job seekers choose whether to publish worker profiles containing their display name, skills, experience, education, approximate work location and availability. Public profiles may be indexed by search engines. Account emails, applications and enquiry messages are not published. Applications and worker enquiries are visible to their conversation participants; administrators may moderate submitted vacancies and profiles but cannot browse private conversations through the administrator interface. Making a worker profile private removes public discovery and new contact requests; it does not erase existing applications or conversations.

Providing information

Required account and listing fields are needed to provide the requested feature. Seller ID approval is optional: you can list as a non-approved seller without submitting an ID. A worker profile is public only if you choose to publish it. Do not submit health records, bank details, identity documents or other unnecessary sensitive information in listings, worker profiles or messages.

Saved listings and searches

Saved listings and named searches are private to your account. We store the listing references, search filters and a marker indicating which new entries you have checked. While you are signed in, the website checks for newly added public entries matching your saved searches and displays an alert. The same entry can match more than one search. Removing a saved search stops its alerts. We do not email these alerts or share saved collections with sellers.

Feedback and reports

Your account name, star rating, written feedback and date are public when you review a seller. You must first contact that seller through one of their listings; this does not verify a purchase. You can update or withdraw your review. Withdrawal removes its public text and rating, while limited records may remain to enforce moderation decisions. Reports are private to the reporting and administration process. Reporting a conversation does not give administrators access to its history; include the relevant details in your report. Records needed to investigate abuse may be retained. Seller responses and the store name appear publicly with visible reviews. Removing a review also removes its seller response. LokoKat may moderate a seller response separately.

Account settings and blocking

You can change your password, control activity and read-receipt sharing, and mute in-site new-message banners or saved-search alerts in Account settings. Muting does not delete messages or saved searches. Blocking stops platform messages in both directions across product, job and worker conversations, without deleting the history. You can remove your own block in settings or the conversation. Public listings and external contact details remain public, and blocking here does not block external calls or messaging services.

Account deletion requests

Submit a deletion request in Account settings after confirming your password. You can track the administrator response and cancel while the request is pending or under review. Submission alone does not deactivate the account. An administrator reviews the request and confirms permanent deletion separately. After completion you cannot sign in or recover the removed account. Copies already held by other people, search engines or external service providers are outside the platform deletion process.

Job application progress

Employers can update an application’s status and add notes visible to the applicant and employer in their private conversation. We store status history, the person making each change, timestamps and the applicant’s acknowledgement of updates. Applicants receive in-site update alerts unless their message/application banners are muted. Applicants can withdraw their own applications; withdrawal does not erase their messages or history. Status updates are not public and do not establish an employment contract.

Seller statistics

We keep daily totals of listing-page views without attaching visitor names or account details. These statistics do not add tracking cookies. Repeat visits may count; recognised bots, seller and LokoKat staff visits, example listings and unavailable listings are excluded. Sellers can see statistics for their own listings, including saved-listing and enquiry totals. Statistics do not reveal who viewed or saved a listing.

Signed-in sessions

Account settings shows recent signed-in devices using browser information and activity times. Device labels are approximate and do not prove a person’s identity or precise location. After confirming your password, you can sign out other devices while keeping the current one signed in. Changing or resetting your password ends older sessions.

Deletion and backups

Account deletion also removes affected information from active LokoKat backups where technically possible. Older backups are prevented from restoring data deleted through the account-deletion process. Separately exported copies and records kept by service providers are handled under their own retention and deletion procedures. Some security or legal records may need separate review before they can be removed.

Privacy regulator

In Uganda, you can raise a data-protection concern with the Personal Data Protection Office (PDPO). Depending on where you live, you may also have the right to contact your local supervisory authority.

Operator and contact details

LokoKat Marketplace is designed for buyers, sellers, businesses, employers and job seekers across supported countries. Users must follow the laws that apply to them and to each listing, service, stay, job or transaction.

Operator name: LokoKat Marketplace